Jackie Conrad


  • Bachelor of Science Nursing (BSN) – Saint Xavier University, Chicago, IL
  • Master of Business Administration (MBA) – Olivet Nazarene University, Bourbonnais, IL


  • TeamSTEPPS Master Trainer
  • Registered Corporate CoachTM
  • Leadership Coaching SpecialistTM
  • Certified Intrinsic Coach®

Recent Speaking Engagements:

  • AHA HRET Partnership for Patients National Webinars:
    • November 2015 “Reducing Readmissions in Critical Access and Rural Hospitals”
    • January 2016 “Busting Safe Patient Handling Myths to Promote Adoption”
    • November 2015 “Preventing HAPU: Getting into the Weeds to Find Your Way: A Data Driven Approach to Promote Success”
    • March 2016 “Facing Fall Facts: Understanding why toileting is so tricky”
    • March 2016 “Protect and Engage? Approaching Falls from Both Ends of the Spectrum”
    • May 2016 “Achieving Success Against all Odds: Innovative Approaches to Improvement in Small rural and Critical Access Hospitals”
    • May 2016 “GET UP: Move it or lose it. Cross cutting interventions to accelerate improvement”
  • State and Regional Falls Reduction half day workshops in MS, AL, NM, MT and AR in Spring 2016
  • Connecticut Patient Safety Summit “Shaping a Culture of Safety Through Engagement” in March 2016
  • Arizona Acute and Long Term Care HAC and HAI Conference “Reducing Falls and Pressure Ulcers” in May 2016

Committees (Past/Present):

  • Member of the American Organization of Nurse Executives
  • Member of the Illinois Organization of Nurse Executives
  • Member of American College of Healthcare Executives
  • Member of Worldwide Association of Business Coaches

Recent Publications/Reviews:

  • “Leadership Lessons from Improv 101” Voice of Nursing Leadership, January 2008
  • AHA/HRET HEN Partnership for Patients, Falls with Injury Change Package – author, released online in 2014
  • AHA/HRET HEN Partnership for Patients, Pressure Ulcer Change Package – author, released online in 2014

Past Work:

  • Executive / Leadership Coach
  • Chief Nursing Officer
  • Staff Development Instructor
  • Clinical experience in acute rehabilitation nursing, Certified Rehabilitation RN