HOSPITAL QUALITY IMPROVEMENT COLLABORATIVE (HQIC)

a Center for Medicare & Medicaid Services (CMS) funded project to partner with hospitals across the country in rural, critical access, and urban settings that provide care for vulnerable populations.


HQIC is a four-year project to improve outcomes in several patient safety-related areas. Convergence Health Conuslting is one of nine organizations awarded an HQIC Contract from CMS.

Convergence HQIC includes over 300 hospitals from 11 states across the country, offering a unique opportunity to leverage peer-to-peer learning, subject matter expertise, and collaborative learning.

HQIC TOPIC IMPROVEMENT AREAS


ADDITIONAL TOPICS OF EXPERTISE


  • Patient Family Engagement (PFE)
  • Health Equity
  • Data Measurement
  • Opioid Safety
  • Infection Prevention
  • Public Health Emergencies
  • Quality Improvement
  • QI for New to Quality

HQIC PARTICIPATION INCLUDES...


Being part of the HQIC network, our hospitals and organizations will have access to:

– Cynosure Learning & Improvement Connection (CLIC) Virtual Learning Platform

– Tools & Resources for quality and safety improvement

– Curated webinars dedicated to improvement within HQIC topic areas

– 1:1 coaching from Cynosure Subject Matter Experts

– Communities for peer learning

– Patient Family Partner Hub

TOGETHER, WE CAN IMPROVE

FURTHER, FASTER.


The cornerstone of our approach is CLIC, the Cynosure Learning & Improvement Connection. CLIC is our virtual learning platform with hundreds of hours of on-demand video and written educational modules. In CLIC,  you will find a range of courses such as quality improvement, patient safety, infection prevention, opioid stewardship, patient family engagement, and much more. 

JOIN THE CLIC COMMUNITY

MEET OUR HQIC TEAM

Our HQIC Team is comprised of 5 key groups:


CONVERGENCE HEALTH CONSULTING | 

Convergence Health Consulting, founded by Bruce Spurlock, MD, serves a broad range of health care stakeholders to drive improvement at both the organization and system levels. With deep experience accelerating changing, Convergence has managed large-scale improvement collaboratives across the United States. With the support of the Gordon & Betty Moore Foundation in 2008, Convergence formed the non-profit organization Cynosure Health to further the goal of improving health care delivery, outcomes, and experience.

CYNOSURE HEALTH | 

Cynosure is a non-profit organization that specializes in large scale quality improvement and patient safety learning collaboratives to drive high-impact change. Cynosure’s team of clinical improvement experts work directly with hospital associations, health systems and individual hospitals. Cynosure’s team members served as “in-house” subject matter experts (SMEs) for CMS quality improvement (QI) initiatives, as well as faculty for national QI training programs. Cynosure’s team has worked with more than 700 individual rural/critical access hospitals nationwide and manages the Medicare Beneficiary Quality Improvement Project (MBQIP) for Critical Access Hospitals (CAHs) in six states.

PFCCpartners | 

PFCCpartners was founded by Libby Hoy, a mother of three sons living with mitochondrial disease. Libby founded PFCCpartners with the vision of creating a community of patients, families, providers, and health care organizations that would be committed to the shared learning of Patients and Family Centered Care practice. PFCCpartners’ approach focuses on developing authentic partnerships, from the caregiving relationship at the bedside, to the boardroom where programs and policies are established. PFCCpartners has been closely involved in Partnership for Patients (PFP) efforts since its inception, including partnering with the Comagine Hospital Improvement Innovative Network (HIIN) on patient and family engagement activities. PFCCpartners has also worked with the national Quality Innovation Network-Quality Improvement Organization (QIN-QIO) program to embed and grow patient and family engagement. In all activities, PFCCpartners strives to co-create better care and a better healthcare system through partnership.

IMPAQ INTERNATIONAL | 

IMPAQ International is a leading health policy and research firm consisting of over 400 staff members with advanced degrees in economics, psychology, health policy, and sociology, as well as numerous staff members with clinical degrees (e.g., nurses, doctors, and pharmacists). IMPAQ supported both the CMS Center for Clinical Standards and Quality (CCSQ) hospital networks as the National Content Developer (NCD) and the QIN-QIO program as the Strategic Innovation Engine (SIE). In addition, IMPAQ International serves as the Quality Payment Program Small, Underserved, Rural Support (QPP SURS) central support contractor working directly with the QIN-QIOs that support small, rural, underserved practices covered by the QPP Merit-based Payment Incentive System (MIPS). IMPAQ International offers a team with longstanding experience with the CCSQ programs.

CONVERGENCE HQIC PARTICIPATING STATES

STATE & REGIONAL HOSPITAL ASSOCIATIONS 

Many of the HQIC hospitals have deep relationships with their state or regional hospital associations. State and regional hospital associations represent and serve all types of hospitals, health care systems, communities, patients and families. The associations work together with health care organizations for advocacy and resources, as well as education and technical assistance with quality improvement activities. Leaders from state and regional hospital associations are co-designers of this HQIC, and work together with our subject matter experts to support hospital improvement.

PATIENT FAMILY CENTERED CARE