Kim has more than two and a half decades as a national expert in the reliable implementation of patient safety and process improvement strategies in health care. She has led numerous national collaborative health care improvement initiatives for Cynosure Health, the Hospital Quality Institute, AHA/HRET, the California Maternal Quality Care Collaborative, and HSAG. Her areas of expertise include overall health care improvement and patient safety implementation strategies, patient and family engagement strategies, the reduction of hospital acquired harm such as VTE, ADE, Readmissions, HAI, Sepsis Mortality, Failure to Rescue, and Maternal Mortality and Morbidity. She has developed numerous patient safety and quality improvement toolkits, virtual educational series, quality and patient safety certification courses, and is a frequent speaker to hospitals and health systems as a subject matter expert. 

CAREER HIGHLIGHTS:

  • Adjunct faculty member for quality improvement efforts, California Maternal Quality Care Collaborative (CMQCC) (current) 
  • Member, Patient and Family Advisory Council, Mission Hospital (current) 
  • Director of Quality and Patient Safety at two hospitals 
  • Leadership Development Chair, California Association for Healthcare Quality Board of Directors 
  • Certified Professional in Healthcare Quality 
  • Certified Professional in Patient Safety 
  • MS in Patient Safety Leadership, University of Illinois at Chicago 

EDUCATION

  • Bachelor of Arts – California State University, Fullerton 
  • Associate Degree, Nursing – Saddleback College 
  • Graduate Certificate, Patient Safety Leadership – University of Illinois, Chicago 
  • Master of Science, Patient Safety Leadership – University of Illinois, Chicago 

CERTIFICATIONS

  • Certified Professional Healthcare Quality (CPHQ)
  • Certified Professional Patient Safety (CPPS)
  • Member, National Association for Healthcare Quality (NAHQ)
  • Member, California Association for Healthcare Quality (CAHQ)
  • Member, Patient and Family Advisory Council, Mission Hospital 
  • Past Chair, CHOC Children’s at Mission Advocacy Committee 
  • Past Leadership Development Chair, Board of Directors, California Association for Healthcare Quality (CAHQ) 

NOTABLE PUBLICATIONS

PAST WORK:

  • Clinical Improvement Educator  – Hospital Quality Institute/California Hospital Association 
  • Adjunct Faculty Member – California Maternal Quality Care Collaborative (CMQCC) 
  • Director, Quality Improvement and Patient Safety, Tenet Healthcare, Irvine Regional Hospital Medical Center, Western Medical Center Anaheim